Users are different, but they are always right

Toncheva and Partners law firm offers first-class legal services and assistance to consumers related to the protection of their consumer rights and interests:

  • We prepare and submit complaints to the Consumer Protection Commission to establish unfair commercial practices;
  • We assist you in concluding distance contracts;
  • We provide legal representation in court cases related to claims regarding unfair clauses in contracts;
  • We assist you in the event of a rejected claim for defective goods or poor-quality service;
  • We advise you and prepare General Terms and Conditions of traders and represent them both before the Consumer Protection Commission and before the competent Bulgarian courts in cases related to consumer disputes.


“For me, for my partners and colleagues, one thing always remains true about AD “Toncheva and Partners” – the feeling of security, peace of mind, that we are in the right place and will receive the right advice.”

National Board of Tourism

Dr. Polina Karastoyanova, CEO

“Toncheva and Partners JSC has the necessary expertise covering all needs.”

Association AIBEST

Nora Ishkova, CEO

“I was impressed by the depth of the legal research and the comparative analysis they did between the Bulgarian legislation and the European framework for early childhood education and care.”

Foundation for children at risk around the world

Rositsa Bogalinska-Petrova, CEO